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Meet a Trainee

Updated: Apr 28, 2021

This month we speak with Ngoc, a Front of House server at KOTO Villa and winner of KOTO Trainee of the Year. Ngoc hails from Lai Chau, Northwest of Vietnam Vietnam. We asked her a few questions about her future aspirations and how she likes to spend her free time.

Meet a Trainee

Where are you originally from in Vietnam?

  • I’m from a small village in Lai Chau, Northwest of Vietnam and come from the Giáy minority; one of the most ancient ethnic groups in Vietnam. My father passed away when I was in the 7th grade. Following cultural tradition, I probably would have gotten married and worked on a farm from the age of 20 if I hadn’t found KOTO.

What do you want to do when you graduate from KOTO?

  • My dream is to work in a five-star hotel and make my way to become an English teacher to teach the kids in my village, as a living example of the Know One, Teach One philosophy. Substance abuse is common in my village and I think education could help raise awareness in my community. I dream of the day too that I can take my mother and my grandmother on holiday as a tribute for what they have sacrificed to give me a better future.

How do you spend your free time when at the training centre?

  • I like doing exercises like running, rope jumping. I also love spending time in the library, playing on the computer and finding new books. KOTO’s library is a nice place for me to hang out with my friends, chat with our housemothers and call my family when I feel homesick.

What’s your favourite dish at KOTO Villa?

  • Truffle Baked Mac & Cheese will be the first one on my list. I love seeing the Cheddar Cheese melt on top of the macaroni. It looks amazing with the Truffle Béchamel Sauce!

What’s your favourite thing about working at KOTO Villa?

  • My favourite thing about working at KOTO Villa is the opportunity to work with other staff members. They are the one who inspire me to work, bring me laughter and teach me about small details to give better customer service. They are the main reason I love coming to work everyday.

What’s your least favourite task to do when on a shift?

  • My least favourite task to do when on a shift is cleaning the glasses and cups because sometimes it makes my hand dry and chapped.

Lastly, what’s your goal for 2021?

  • My short term goal is passing the final assessment and graduating this summer. My long term goal is to find a job in a five star hotel and learn more about hospitality and applying my skills in the real world.

Each time you dine at KOTO Villa, you're supporting a trainee like Ngoc, develop her skillset. It's important now more than ever that social enterprises such as KOTO can remain in operation. The costs of the traineeship program are significant, and we are always very grateful for any donation.

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